Any item claimed as defective must be returned to us for inspection. Our warranty does not apply if the damage is due to what we define as normal wear or use other than the intended purpose of the item. Defective items will be repaired or replaced with the similar item, at our option.
Certain types of damages and/or conditions such as those due to age or improper treatment would void our warranty.
Phone: 203-852-8000
Toll Free Phone: 800-289-9878
Toll Free Fax: 877-289-9878
E-Mail: info@wusthof.com
Consumer Returns:
WÜSTHOF-TRIDENT OF AMERICA, INC.
355 Wilson Avenue
Norwalk, CT 06854