135 Prairie Lake Road
East Dundee, IL 60118
1-800-650-9866 |
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| Instructions: |
| 1. Identify your Order or Invoice Number below. |
| 2. List the Item Number(s) you are returning and the corresponding description. |
| 3. Choose the appropriate Return and Action Code. |
| 4. If you are choosing Action Code E, please complete the second row with your Exchange Item Number and Description. |
| 5. Gift Returns: Please note the e-mail address you would like your merchandise credit to be issued to. |
| If you would like to have credit issued back to the purchaser's account, please note that in the comments section below. |
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| Return Codes: |
Action Codes: |
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1 = Quality |
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C = Credit/Refund |
| 2 = Wrong Color or Size |
R = Replacement |
| 3 =
Defective or Damaged |
E = Exchange for different item |
| 4 = Incorrect Item Ordered |
M = Merchandise Credit |
| 5 = Unsatisfactory Performance |
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