Return
Policy
If for any reason
you are not happy with your purchase, you will have up to 30 days to return
it to us. Merchandise must be returned unused and in the original packaging.
Full credit will not be given for items returned after 30 days, or if
the items returned are not in new saleable condition. Please include a
copy of your packing slip or your online order receipt with your return.
Send all returns back via UPS or insured mail for your protection. Your
credit card will be credited within 14 business days of our receipt of
the return.
Send all
returns to:
Attn. Returns
CutleryAndMore.com
951 Nicholas Boulevard
Elk Grove Village, IL 60007
If you have received
your order and need assistance, please click
here to contact us.
Please note
the following:
- Items (i.e. John
Boos Blocks, Tables, & Carts or Special Order Items) that are shipped
directly from the manufacturer are not returnable to us. We may be able
to arrange a return to the manufacturer, however there will be a restocking
charge depending on the item. Please contact
us if you have questions about a this type of return.
- If there is a problem with your order, you must within
five days of receipt.
- Refused deliveries
will be refunded the purchase price less the actual shipping cost.
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