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Shipping Information

We ship via UPS & USPS Priority Mail to all United States destinations.

Free Shipping
We offer free Ground 2-5 business day shipping on orders over $49 to the contiguous United States.


Shipping Rates:
Transit Times are in Business Days which do not include Saturdays, Sundays or Holidays.

Order Total:
(excl. tax)
Ground
(2-5 bus. days)
Express *
(3 bus. days)
2nd Day *
(2 bus. days)
Next Day *
(Next bus. day)
$0 - $48.99
$5.99
$14.99
$19.99
$29.99
$49 - $148.99
FREE!
$19.99
$29.99
$39.99
$149 - $349.99
$24.99
$34.99
$49.99
$350 +
$29.99
$39.99
$59.99

Express, 2nd Day & Next Day
Orders for In Stock items received before 1:00 PM CST will be shipped out that business day. Orders placed after this time will be shipped out the following business day. Extra heavy items, such as cookware sets and cutting boards, may be subject to an extra charge.

Alaska & Hawaii
Shipments to these destinations require USPS Priority (3 to 7 Days) Delivery. Shipping rates are as follows: Orders under $99.99 are $9.99, $100 - $189.99 are $14.99, $190 - $289.99 are $19.99, $290 - $399.99 are $24.99, and orders over $400 are $29.99. Extra heavy items, such as cookware sets and cutting boards, may be subject to an extra charge.

APO/FPO & Orders Requiring Delivery to a P.O. Box
These will ship via USPS Priority Mail. Estimated delivery times are 3 to 7 business days. Shipping rates are as follows: Orders under $99.99 are $9.99, $100 - $189.99 are $14.99, $190 - $289.99 are $19.99, $290 - $399.99 are $24.99, and orders over $400 are $29.99. Extra heavy items may be subject to an extra charge.

Everything In Stock - Guaranteed
The vast majority of items for sale on our website are marked as In Stock. This live up-to-date stock status means that we have inventory available in our warehouse. All orders for In Stock items will be shipped by the next business day.

Ships from Manufacturer: Some items are marked as Ships from Manufacturer. This means that the item will be shipped directly from the manufacturer to you. These items require an additional 2 to 3 business days to ship (unless otherwise noted). Rest assured, if there are any delays in filling your order, we will contact you immediately.

Sales Tax
For orders shipped within the state of Illinois, there will be sales tax charged.
For all other destinations, we do not collect sales tax.

PayPal Orders
Orders over $749.99 will require a signature upon delivery if paying by PayPal.


International Shipping

We do ship Internationally via UPS to: Australia, Austria, Belgium, Canada, Finland, France, Germany, Hong Kong, Japan, Netherlands, New Zealand, Norway, Sweden, Switzerland & Taiwan. Shipping charges are calculated during the checkout process on our website.

Duties & Taxes: All International shipments may require duties and/or taxes to be collected from the recipient prior to delivery EXCEPT for shipments sent to Canada. The stated shipping rate does include all freight and brokerage charges.

Canada: For all orders shipping to Canada, when checking out on our website you will be presented with a total landed cost for your order. This includes all freight charges, as well as any duties and taxes. There will never be any additional fees collected upon delivery, guaranteed.

International PO Boxes: At this time we are not able to ship Internationally to any Post Office Boxes, as UPS does not deliver to these destinations.

All prices on our website are in US dollars. Use an external website, such as XE.com, for approximate conversion to your local currency. Please keep in mind that all electric items that we sell are designed for use in North America and are 110V.

Note: We do not currently accept international PayPal payments. Please use our secure checkout with a credit card.



Have questions or need assistance? Call our customer service team at (800) 650-9866.
Monday through Friday 9am to 5pm CST
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© 2014 Cutlery and More, LLC  •  135 Prairie Lake Road, East Dundee, IL 60118  •  800.650.9866 (Phone Orders Accepted)