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Shipping Information

We ship exclusively with UPS.
We cannot delay shipment of an order or relay any messages to the delivery driver.
At this time we are not able to ship PO Boxes or APO/FPO addresses as UPS does not deliver to these destinations.

Free Shipping
We offer free Ground 2-5 business day shipping on orders over $49 to the contiguous United States. For orders shipping to Alaska or Hawaii, shipping charges will apply and be displayed when using our secure checkout.

Shipping Rates:
Transit Times are in Business Days which do not include Saturdays, Sundays or Holidays.

Order Total:
(excl. tax)
(2-5 bus. days)
Express *
(3 bus. days)
2nd Day *
(2 bus. days)
Next Day *
(Next bus. day)
$0 - $48.99
$49 - $148.99
$149 - $349.99
$350 +

Express, 2nd Day & Next Day
Orders for In Stock items received before 1:00 PM CST will be shipped out that business day. Orders placed after this time will be shipped out the following business day. Extra heavy items, such as cookware sets and cutting boards, may be subject to an extra charge.

Everything In Stock - Guaranteed
The vast majority of items for sale on our website are marked as In Stock. This live up-to-date stock status means that we have inventory available in our warehouse. All orders for In Stock items will be shipped by the next business day.

Ships from Manufacturer
Some items are marked as Ships from Manufacturer. This means that the item will be shipped directly from the manufacturer to you. These items require an additional 2 to 3 business days to ship (unless otherwise noted). Rest assured, if there are any delays in filling your order, we will contact you immediately.

Sales Tax
For orders shipped within the state of Illinois, there will be sales tax charged.
For all other destinations, we do not collect sales tax.

PayPal Orders
Orders over $749.99 will require a signature upon delivery if paying by PayPal.

International Shipping

We do ship internationally to Canada & Australia via UPS and shipping charges are calculated during the checkout process on our website.

Duties & Taxes: When checking out on our website you will be presented with a total landed cost for your order. This includes all freight charges, as well as any duties and taxes. There will never be any additional fees collected upon delivery.

PO Boxes: At this time we are not able to ship Internationally to any Post Office Boxes, as UPS does not deliver to these destinations.

All prices on our website are in US dollars. Use an external website, such as, for approximate conversion to your local currency. Please keep in mind that all electric items that we sell are designed for use in North America and are 110V.

Have questions or need assistance? Call our customer service team at (800) 650-9866.
Monday through Friday 9am to 6pm CST | Saturday and Sunday 9am to 3pm CST
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© 2016 Cutlery and More, LLC  •  135 Prairie Lake Road, East Dundee, IL 60118  •  800.650.9866 (Phone Orders Accepted)