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Shipping Details

We ship exclusively with UPS

We cannot delay shipment of an order or relay any messages to the delivery driver.
At this time we are not able to ship PO Boxes or APO/FPO addresses as UPS does not deliver to these destinations.

Free Shipping

Free 2-Day Shipping with the purchase of $99 worth of cutlery

When you purchase $99 worth of cutlery, you will receive free 2-day shipping on your entire order. As long as you purchase a total of $99 from our CUTLERY category, feel free to add any other items to your order -- cookware, bakeware, kitchen tools -- and you will be able to select "Free 2-Day" when checking out on our website. You will receive your order within 2 business days. This offer only applies to the 48 contiguous United States.

Free Standard Shipping on orders over $49

We offer free standard shipping on orders over $49. Standard shipping may take up to 5 business days for delivery, depending on the destination. This offer only applies to the 48 contiguous United States.

Shipping Rates

Order Total
excludes tax
Standard
Up to 4 business days*
Express
3 business days*
2-Day
2 business days*
Next Day
1 business day*
$0-$48.99 $7.99 $14.99 $19.99 $29.99
$49-$148.99 Free $19.99 $29.99 $39.99
$149-$349.99 $24.99 $39.99 $49.99
$350+ $29.99 $49.99 $59.99
*Transit Times are in Business Days which do not include Saturdays, Sundays or Holidays.

Can I ship my order to Alaska or Hawaii?

We do ship to Alaska and Hawaii using UPS 2nd Day Air service. The rates are the same as the "2-Day" rates above.

When will my order ship?

Orders placed by 1pm CT will be shipped out that same business day. Orders placed after 1pm CT will be shipped out the following business day. Business days do not include weekends, holidays or days that UPS does not operate, such as New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day or Christmas Day.
Get it no later than
Order before 1pm CT On Standard
Up to 4 business days*
Express
3 business days*
2-Day
2 business days*
Next Day
1 business day*
Sunday Friday Thursday Wednesday Tuesday
Monday Friday Thursday Wednesday Tuesday
Tuesday Monday Friday Thursday Wednesday
Wednesday Tuesday Monday Friday Thursday
Thursday Wednesday Tuesday Monday Friday
Friday Thursday Wednesday Tuesday Monday
Saturday Friday Thursday Wednesday Tuesday
*Transit Times are in Business Days which do not include Saturdays, Sundays or Holidays.

Will my package(s) require a signature upon delivery?

We typically do not require a signature upon delivery. However, if UPS is unable to leave the package in a secure location, they may require a signature. This may include apartment buildings, gated homes and communities, condo complexes, etc.

If you are using our PayPal checkout, a signature will be required on all orders over $749.99 as per PayPal policy.

Ships from Manufacturer

Some items are marked as Ships from Manufacturer. This means that the item will be shipped directly from the manufacturer to you. These items require an additional 2 to 3 business days to ship (unless otherwise noted). Rest assured, if there are any delays in filling your order, we will contact you immediately.

Sales Tax

For orders shipped within the state of Illinois, there will be 9% sales tax charged.
For all other destinations, we do not collect sales tax.

International Shipping

We do ship internationally to Canada & Australia via UPS and shipping charges are calculated during the checkout process on our website.

Duties & Taxes

When checking out on our website you will be presented with a total landed cost for your order. This includes all freight charges, as well as any duties and taxes. There will never be any additional fees collected upon delivery.

PO Boxes

At this time we are not able to ship Internationally to any Post Office Boxes, as UPS does not deliver to these destinations.
All prices on our website are in US dollars. Use an external website, such as XE.com, for approximate conversion to your local currency. Please keep in mind that all electric items that we sell are designed for use in North America and are 110V.
Have questions or need assistance? Call our customer service team at (800) 650-9866.
Monday through Friday 9am to 5pm CST
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© 2017 Cutlery and More, LLC  •  135 Prairie Lake Road, East Dundee, IL 60118  •  800.650.9866 (Phone Orders Accepted)